Paradigm Shifters Terms and Conditions (01.01.18)
These terms and conditions relate to any Paradigm Shifters Workshops, Training, Seminar and Online Learning courses and events taking place on or after 1 January 2018.
This document (together with the documents referred to on it) tells you (“you
” means the party contracting with Paradigm Shifters for Courses) the terms and conditions on which we (“we
” or “Paradigm Shifters
” means Paradigm Shifters Consulting Inc.) supply workshops, training, seminar and online learning courses and events (“Courses
”). Please read these terms and conditions carefully before booking any Courses on our Website. You should understand that by booking any Courses, you agree to be bound by these terms and conditions. You should print a copy of these terms and conditions for future reference.
- Booking Courses or events
Bookings for Courses can be made via our “Website”
) at the following link: http://paradigm-shifters.com/courses/
or by contacting our Courses & Events Team on +1 415 702 0334 or at firstname.lastname@example.org
. For online bookings, please select the Course that you require and click on the “Register” button, following the instructions step by step.
- Payment and Enrollment
You may pay by check, Credit Card or bank wire. Your signature on the Registration Request Form, completing an online purchase or by emailing your approval (do not email credit card information) to us will authorize Paradigm Shifters to immediately charge your credit card. Balances due will be automatically charged 30 days prior to the course start date unless otherwise agreed upon in writing. Any enrollments in Canada will have an additional GST added to the course total. All program enrollments are subject to availability, Paradigm Shifters reserves the right to cancel or move dates at our discretion without prior notice.
Once payment has been processed you will receive email notification of your enrollment status. If the course requested is not available, Paradigm Shifters will contact you to discuss other options. Enrollment in the course(s) is based on receipt of funds for both the deposit and balance due. In the process of enrolling in the requested course, Paradigm Shifters will notify you if there are insufficient funds. If we do not hear from you within 48 hours of our notification, the requested space in the course will be released and your attendance at the course may be denied.
- Buyer’s Right to Cancel
You have a right to cancel your enrollment and potentially receive a refund by delivering a written notice to the following:
- For Courses in Canada: Paradigm Shifters Consulting Inc., 1965 West 4th Avenue, Suite 202, Vancouver BC, V6J 1M8 or email to email@example.com
All notices of cancellation, withdrawal or transfer will be acknowledged in writing within ten (10) business days of the notification.
You do not have the right to cancel by not attending a course you are registered in, if you do not show up to your course you will forfeit your entire fee paid for the course.
- Transfer Fees
A transfer fee of CAD300.00 will be charged upon your first transfer regardless of when you transfer a course. All subsequent transfers that occur 30 days or more from the start of a course will be charged a transfer fee of CAD150.00. All subsequent transfers that occur within 30 days of the start of a course will be charged CAD300.00.
- Hold Fees
A hold fee of CAD150.00 will be charged annually (based on the date we first received your funds) on all monies held in your account due to holds.
- Cancellation, Withdrawal, and Refund Fees
Refunds are processed once a month, on the 10th of each month. Refunds will be credited against the payment method used at the time of purchase. Written notification to cancel a course must be received 30 days or more prior to the course start date. In addition to the cancellation, withdrawal and refund policy per the course you are you will be charged a CAD150.00 cancellation fee for cancellations prior to 30 days of the course start or orientation date. For cancellations within 30 days of the course start or orientation date there is a CAD300.00 late cancellation fee.
- Right of Refusal
Paradigm Shifters reserves the right to refuse student participation in the courses. In addition, we reserve the right to remove from a course any student who is negatively impacting other students and/or the learning environment. Students may also be denied attendance for non-payment of funds. Being asked not to participate in, or being removed from the course, as well as voluntarily choosing to leave the course is considered a withdrawal and will be handled as directed by the withdrawal policies.