“Corporations are victims of the great training robbery. American companies spend enormous amounts of money on employee training and education—$160 billion in the United States and close to $356 billion globally in 2015 alone—but they are not getting a good return on their investment. For the most part, the learning doesn’t lead to better organizational performance, because people soon revert to their old ways of doing things.” HBR, 2016

Paradigm Shifters uses experiential and blended learning in our offerings and many people are unfamiliar with what this is. Yet, how do you explain something you have to experience to get? That’s why we are holding introductory events and we would like to invite you to join a small group of people (max. 25) for some fun and great learning.
Join us for an evening of meeting new people, building relationships, experiencing experiential learning and having a few snacks.

This event is an introduction to our preferred style of instructional design and facilitation of experiential, contextually based learning courses. You will experience the difference between experiential learning and training and seminars first hand through some exemplary exercises that we use in our course about Effective Communication. Opportunity for snacks and networking will follow the event at around 6:30pm.

We will facilitate the exploration of…

• the rate of sustained knowledge and skills through training, seminars and experiential, contextually based learning
• the impact of each teaching and development methodology on the learner and the business
• the challenges of training and development
• some behaviors and concepts that foster effective communication

Learn more about our experiential learning methodology here.

Who Should Attend This Workshop

All business professionals who want to enjoy the benefits of having effective people skills, less stress, greater harmony and improved productivity.

Team leaders, managers, supervisors, and professionals.

“Corporations are victims of the great training robbery. American companies spend enormous amounts of money on employee training and education—$160 billion in the United States and close to $356 billion globally in 2015 alone—but they are not getting a good return on their investment. For the most part, the learning doesn’t lead to better organizational performance, because people soon revert to their old ways of doing things.” HBR, 2016

Paradigm Shifters uses experiential and blended learning in our offerings and many people are unfamiliar with what this is. Yet, how do you explain something you have to experience to get? That’s why we are holding introductory events and we would like to invite you to join a small group of people (max. 25) for some fun and great learning.
Join us for an evening of meeting new people, building relationships, experiencing experiential learning and having a few snacks.

This event is an introduction to our preferred style of instructional design and facilitation of experiential, contextually based learning courses. You will experience the difference between experiential learning and training and seminars first hand through some exemplary exercises that we use in our course about Conflict Transformation. Opportunity for snacks and networking will follow the event at around 6:30pm.

We will facilitate the exploration of…

• the rate of sustained knowledge and skills through training, seminars and experiential, contextually based learning
• the impact of each teaching and development methodology on the learner and the business
• the challenges of training and development
• various challenges of conflict and how to transform them

Learn more about our experiential learning methodology here.

Who Should Attend This Workshop

All business professionals who want to enjoy the benefits of having effective people skills, less stress, greater harmony and improved productivity.

Team leaders, managers, supervisors, and professionals.

2-day Course Overview

Most of us talk to other people almost every day. Why then are miscommunications so frequent? Have you ever wondered why it seems so difficult to talk with some people and so easy to talk with others? Frustration, lack of cooperation, and conflict often come about as a result of poor communication, or an avoidance of communication entirely. The ability to communicate well is central to our capacity to perform effectively, build solid relationships, and foster an environment that promotes conflict resolution, problem solving and innovation.

Our effective communication courses are designed to equip you with the knowledge and skills required to handle communication effectively both at the personal and corporate level.

A major goal of this two-day workshop is to help you understand the impact your communication skills have on yourself and other people.

This practical workshop is organized to enable participants to experience, practice and reflect on basic, important communication theory and skills, then apply their learning in a variety of work-related activities and exercises in an enjoyable interactive environment.

You’ll discover….

• Identify common communication problems that may be holding you back
• Develop skills to ask questions that give you information you need
• Learn what your non-verbal messages are telling others
• Develop skills in listening actively and empathetically to others
• Enhance your ability to handle difficult situations
• Incorporate basic emotional intelligence in your communication
• Understand and leverage neuroscience

These topics are covered….

• Creating positive relationships
• Growing our self-awareness
• Communication basics and barriers
• Asking effective questions and listening skills
• Congruence and incongruence of body language
• Intention & Impact Model
• Ladder of Inference
• Poisonous and ineffective communication patterns

Who Should Attend This Workshop

All business professionals who want to enjoy the benefits of having effective people skills, less stress, greater harmony and improved productivity

Team leaders, managers, supervisors, and professionals.

2-day Course Overview

“You know the feeling: that knot in the pit of your stomach; the fog that descends on your mind. You’re avoiding a difficult conversation. Maybe you fear the public confrontation if you ask a colleague to stop interrupting you in meetings. Perhaps you don’t know how to tell a fellow team member that she’s not pulling her weight. Or you want to ask your boss for a promotion, but you don’t know how to begin the discussion.” HBR

Unattended conflict in the workplace is a leading cause of productivity loss, discipline problems, absenteeism, harassment complaints and low morale. It can lead to reduced levels of teamwork and cooperation, as well as to stress and other health related issues. Dealing effectively with conflict is a useful way to bring important issues to light, open the lines of communication and strengthen relationships. Teams that engage in open, healthy conflict have increased creativity and problem-solving skills.

In this 2-day course you will learn about the concept of conflict transformation and how it differs from conflict resolution, management, and avoidance. You will explore your own default conflict style as well as other conflict styles, various types of conflict, and methods and tools for actively engaging conflict for constructive change and transformation. Regardless of your familiarity with the topic, you’ll get insightful tips, contextually based, experiential exercises, opportunities to practice, and lively demonstrations to bridge and enhance your own knowledge and history within the conflict narrative.

You’ll discover….

• Task related conflict and relational conflict
• The different styles of handling conflict
• The key skills of conflict transformation
• How to separate the 2 sides of every conflict—people and issues
• How empathetic listening can impact conflict
• Practicing the everyday skills of conflict transformation
• Recognizing early warning signs of “no-win” conflict
• Understanding your own emotional triggers
• Understanding the forces which drive individuals to engage in conflict
• Finding agreement as a basis for working together
• Using verbal communication strategies to increase understanding of differences as a first step towards a more collaborative outcome
• Recognizing the role of non-verbal (body) positioning as a means to changing the focus of negative interaction patterns
• How to address problem behavior in a way that is specific, non-accusatory and constructive
• How to effectively deal with anger and emotions related to conflict
• How the appropriate expression of anger is a necessary step to resolving conflict
• Expressing emotions without accusation, sarcasm or hostility
• Graceful “exit lines” to postpone a confrontation until emotions are under control
• Experiencing feelings without acting them out
• Assertiveness, the anger antidote: How to ask the right questions
• How to avoid an outburst
• Safe ways to blow off steam without venting it on people
• How to get to the root of the problem instead of battling the symptoms
• Recognizing how anger acts as a defense against feelings
• How to validate someone’s anger without fanning the flames
• One sure-fire way to let the situation cool down before trying to resolve it
• Avoiding words that act as “emotional triggers”
• How to calmly respond to a put-down
• How to quickly de-escalate an emotional confrontation with a boss or co-worker
• How to confront an angry person
• Effective strategies for defusing an escalating argument
• How to overcome negative feedback as a personal attack
• How to turn negative self-talk into positive affirmations
• How to recognize the difference between valid feedback and a personal put-down
• How to avoid the most common pitfalls to giving negative feedback
• A 4-step approach to delivering feedback that’s specific, non-accusatory and gets results
• How to acknowledge a mistake without overapologizing
• How to address a chronic disagreement and arrive at a mutually acceptable action plan for transformation

Who Should Attend This Workshop

All business professionals who want to enjoy the benefits of having effective people skills, less stress, greater harmony and improved productivity

Team leaders, managers, supervisors, and professionals.