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``Peace is not the absence of conflict but the presence of creative alternatives for responding to conflict - alternatives to passive or aggressive responses, alternatives to violence.`` Dorothy Thompson

Causes of Conflict



  • Power

  • Differences in beliefs

  • Desire of participation

  • Repetitive negative behaviors

  • Money and physical resources

  • Inequality of treatment by others

  • Poor communication in relationships

  • Misperceptions of fairness and respect



For conflicts to be developed in a positive direction, they must be transformed. Everyone has a unique, personal style when it comes to transforming conflicts. The Conflict Transformation Style self-assessment is designed to help you explore your style in handling a recent conflict.


People differ in their ways of communicating, their political and religious views, and their different cultural backgrounds. In a diverse society, these differences often lead to conflicts. When you are in conflict with another person, you will discover no one style fits or works in every situation. Each of the five styles can be useful in different situations. Many of us rely on, and feel comfortable, using one style more often than the others. The area in which you scored the highest tends to be the conflict transformation style you probable use most often. Similarly, the area in which you scored the lowest tends to be your least used conflict transformation style.

In many ways, conflict is a basic fact of life. We have all experienced conflict in our personal and professional lives. Because conflicts are disagreements resulting from people or groups having differences in attitudes, beliefs, values or needs, there will be times when conflict is inevitable. People experience differences in any relationship. That conflict exists is not a bad situation, as long as the conflict is managed effectively. Transforming conflicts can be beneficial and lead to growth and maturity. Outcomes of constructive conflict transformation will increase confidence in several aspects of life management:


  • awareness that problems exist and need to be solved

  • creative problem solving and decision making

  • sense of well-being

  • motivation and energy to take action<


  • implications / attitudes / responses of empathy and caring

  • commitment to relationships

  • impact of respect, trust and commitment


Any conflict has the potential to be incredibly destructive to a relationship. Managed in the wrong way, it can lead to extreme differences between people that can quickly spiral out of control.


Conflict can be defined as a disagreement in which two or more parties perceive a threat to their interests, need or concerns. Conflicts can be disagreements about small or very large matters, reactions to and/or build-up of annoyances. You may encounter many types of conflict in your lifetime. Some of these conflicts revolve around relationships you have and can occur for a variety of reasons including competition over things you want or need (money, time. Physical resources), the way things should operate or run (a household), or psychological issues (your perception of trust, cooperation, fairness, and respect). Regardless of the types of conflict that you are encountering, you need to be prepared to manage effectively in the conflict situations that will arise.


In every one of your relationships, you need to know how to transform conflicts that arise. Conflict transformation skills are probably the hardest interpersonal skills to master constructively. In conflict transformation, you must learn to work to achieve your goals, keep your cool while compromising or creating, and work to at least maintain if not improve effective relationships. Conflicts often lead to a negotiating process between you and other people. You will be successful in relationships when you are able to effectively transform conflicts in situations in which you and another person share a common interest but differ on how to achieve an outcome in which both of you get what you want.

You are encouraged to get in touch with our experienced, ICF-certified coaches who can be a great partner in leveraging the results of the Self-Assessments and a trusted guide in going deeper in your learning about your potentials.